botox surveys

Dr Singh who runs his botox clinic in Stevenage, Hertfordshire, in his latest blog explains how he is always looking to improve the service and experience his patients feel when they visit him. He does this by having his patients complete a short survey after their botox treatments.

 

Please see below for the questions he asks in this survey.

 

 

Thank you for recently attending aesthetics for a New Patient Consultation. In order that we can continually review and improve the service we offer, we would very much appreciate your feedback. Please would you take a couple of minutes to complete the following questionnaire.

 

Many Thanks

 

Harry Singh

Principal

 

  1. Did your first appointment meet your expectations?

Exceeded Met Disappointed

  1. How would you rate the quality of the advice given?

Excellent Good Confusing

  1. How did you find the availability of appointments?

Excellent Good Could be better

  1. How friendly did you find the Reception Team?

Extremely Fairly Could be better

  1. Overall how did you rate your visit to aesthetics?

Excellent Good Disappointing

  1. Are you happy to come to Dr Harry Singh’s home for treatment

Yes No

If you have circled any box that has red text, please can you give more details below? Similarly, if you have any suggestions on how we can do better for you please let us know, or if you are really impressed please do let your family, friends and colleagues know.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………Your details (optional):

Name………………………………………………………Date of visit ………………….

 

At the end of each week, Dr Singh reviews all these surveys and implements any changes immediately.

 

For more information about botox hertfordshire, please call us on 01438 300111.